Submitting An Insurance Claim

Our professional staff understands that unexpected flooding to your residential or commercial property is stressful and can be expensive. Luckily, Curtis Fiber Cleaning has spent years developing working relationships with insurance companies in the area so we can ensure that your water damage claim is processed quickly. It is important to know the details of your flood insurance policy: policy number, claim number, and coverage amounts. Communication is a priority so that our clients stay informed during every part/step of an emergency water damage cleanup. Our technicians are trained to carefully document the scope of work and communicate changes or anomalies so that your claim is processed correctly and as quickly as possible.

Submitting a Maryland Flood Insurance Claim

The experts at Curtis Fiber Cleaning comprehend just how intimidating and disconcerting filing a claim can be - especially if you've never had to before. When we say we're here to help we really mean it. We will help guide you through difficult paperwork and provide you with the necessary resources to make your claim go as smoothly as possible. The single most important thing we want you to know is that you called us and that means we work for you. We will always do what is in your best interest and "go to bat" for you if we feel necessary.

Here are just some thing we will provide you to help with your claim:

• Provide accurate documentation including photos and videos if necessary
• Communicate any and all repairs and losses to insurance companies, include building materials and personal contents
• Take moisture readings and keep accurate track of them
• Provide updates on timeline and project goals
• We work with you to thoroughly document losses, accurately determine and record all need repairs to ensure you receive reimbursement quickly for those damages.

Estimating Flood Damage Insurance Claims

We feel it is important to stress that we are the contractor and you are the property owner. As the property owner you are ultimately responsible for any costs of repair on your home or property. For our billing we use an industry standard software called Xactimate to bill the insurance company on your behalf. Most major insurance companies use this same software to adjust your claim and calculate values regarding your claim. The processes and procedures mentioned above greatly help to speed the claim process along to prevent you from having any unnecessary out-of-pocket expenses. Remember, our goal is to make this traumatic experience better and by providing us with any information that we may need with expedite the process along.